Information We Collect
When you request a quote, schedule service, or contact us, we collect the information you choose to share — your name, phone number, email address, service address, and a description of the work you need. We also collect basic technical data (browser type, pages visited) through standard server logs and cookies to help operate the website.
How We Use Your Information
We use your information solely to respond to service inquiries, dispatch technicians, follow up on completed jobs, and send service-related communications. We do not sell or rent your information to third parties.
Cookies
Our website uses cookies to remember preferences and measure traffic. You can disable cookies in your browser settings; some site features may not function correctly without them.
Third-Party Services
We use trusted third-party services (for example, secure form submission, Google Maps, and analytics) that may process limited information on our behalf. These providers are bound by their own privacy policies and standard data-protection agreements.
Data Retention & Security
We retain customer records for as long as needed to provide service, comply with tax and regulatory obligations, and resolve disputes. We use reasonable administrative, technical, and physical safeguards to protect your information.
Your Choices
You may request a copy, correction, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.
Contact Us
Questions about this Privacy Policy? Call (260) 555-0199 or email drainpipes@example.com.